EMAIL MARKETING CASE STUDY

Client 1 Marketing $74,239 in Klaviyo-Attributed Revenue.

How a sexual wellness brand combined email campaigns and automated customer journeys to support product discovery and purchasing.

PERFORMANCE OVERVIEW

At a Glance.

A snapshot of the email marketing program, its reporting period, and Klaviyo-attributed performance.

Industry Sexual Wellness E-commerce
Platform Klaviyo
Reporting Period Oct 2025 – Sep 2026
EMAIL-ATTRIBUTED REVENUE
$74,239.27

Revenue attributed to email marketing through Klaviyo.

AUTOMATION REVENUE SHARE
62.7%

Share of email-attributed revenue generated through automated flows.

NET EMAIL SUBSCRIPTION GROWTH
12,783

Net additions to email subscriptions during the reporting period.

ABOUT THE BRAND

Get to Know Client 1

Client 1 is a sexual wellness brand focused on quality, inclusivity, and personal exploration. Its mission centers on making pleasure an approachable part of self-care, with products designed for diverse needs and preferences.

BRAND POSITIONING

A Welcoming Approach to Personal Wellness.

That positioning provides the foundation for its email marketing: a welcoming voice that combines product discovery, promotional offers, and invitations to explore.

01

Quality

Products designed around diverse customer needs and preferences.

02

Inclusivity

An approachable and welcoming perspective on sexual wellness.

03

Personal Exploration

Encouraging customers to discover products that fit their preferences.

OUR EMAIL MARKETING APPROACH

Campaigns & Customer Journeys. Working Together.

Client 1's email program combined scheduled campaigns with automated messages tied to subscriber and shopping activity.

01 / SCHEDULED CAMPAIGNS

Promotional Campaigns

Scheduled email campaigns supported promotional moments, keeping subscribers informed about relevant offers and opportunities to explore products.

02 / AUTOMATED JOURNEYS

Customer Lifecycle Emails

Automated messages addressed specific stages of the customer experience, including joining the email community and browsing products.

03 / PURCHASE RECOVERY

Checkout Recovery

Activity-triggered emails created opportunities to reconnect with shoppers who left checkout without completing their purchases.

COMBINED EMAIL PERFORMANCE

Two Connected Strategies. One Email Marketing Program.

$74,239.27
KLAVIYO-ATTRIBUTED REVENUE

Together, scheduled campaigns and automated customer journeys recorded $74,239.27 in Klaviyo-attributed revenue during the October 2025 to September 2026 reporting period.

EMAIL CAMPAIGN PERFORMANCE

Campaigns: Communication at Scale.

Client 1's scheduled campaigns supported seasonal promotions, outlet offers, and product discovery, creating opportunities to engage subscribers at scale.

DELIVERED EMAILS
1,035,897

Emails successfully delivered through scheduled campaigns.

KLAVIYO-ATTRIBUTED REVENUE
$27,690.09

Revenue attributed to campaign activity during the reporting period.

CAMPAIGN HIGHLIGHTS

Promotional Campaigns in Action.

Seasonal events and outlet offers contributed to campaign-attributed revenue throughout the program.

SEASONAL CAMPAIGN

Summer Event Last Call

$639.91
KLAVIYO-ATTRIBUTED REVENUE
OUTLET CAMPAIGN

Bestie Outlet Sale

$620.98
KLAVIYO-ATTRIBUTED REVENUE
CAMPAIGN CONTRIBUTION

Broad Reach. Connected Customer Journeys.

These campaigns formed the higher-volume part of the email program, complementing more focused automated journeys that responded to subscriber and shopping activity.

EMAIL AUTOMATION PERFORMANCE

Automation: The Largest Revenue Contributor.

Automated customer journeys supported subscribers at key moments, from joining the email community to browsing products and returning to abandoned checkouts.

KLAVIYO-ATTRIBUTED FLOW REVENUE
$46,549.18

Revenue attributed to automated email flows during the reporting period.

SHARE OF TOTAL EMAIL REVENUE
62.7%

Automation's contribution to the combined campaign and flow revenue total.

AUTOMATED EMAILS DELIVERED
28,902

Emails delivered through automated customer journeys.

TOP AUTOMATED JOURNEYS

Three Journeys Driving Email-Attributed Revenue.

Abandoned Cart, Welcome Series, and Browse Abandonment accounted for most of the attributed revenue generated by automated flows.

Automated Journey Delivered Emails Klaviyo-Attributed Revenue
Abandoned Cart 14,187 $27,480.54
Welcome Series 2,091 $16,308.25
Browse Abandonment – Standard 9,311 $2,683.72
01 / ABANDONED CART

Recovering Purchase Intent

Abandoned Cart was the largest automation contributor by attributed revenue. Its saved journey combines checkout reminders with follow-up offers and checks for purchases before continuing.

02 / WELCOME SERIES

Welcoming New Subscribers

Welcome Series introduced subscribers to the Client 1 community with a welcome message and a 20% offer. It recorded the second-largest attributed revenue total among flows.

03 / BROWSE ABANDONMENT

Reconnecting With Shoppers

Browse Abandonment provided another point of contact for shoppers who viewed products. Its saved journey begins with a two-hour delay and includes checks for checkout and purchase activity.

EMAIL AUDIENCE GROWTH

Audience Development.

Alongside campaign and automation activity, Client 1 expanded its marketing email audience through new subscription memberships during October 2025 to September 2026.

EMAIL AUDIENCE JOINS
14,767

Subscription memberships added during the reporting period.

EMAIL AUDIENCE LEAVES
1,984

Subscription memberships that left the marketing email audience.

NET MEMBERSHIP ADDITIONS
12,783

Net increase in email subscription memberships during the period.

SUBSCRIPTION MOVEMENT

Understanding Audience Growth.

Klaviyo recorded 14,767 joins and 1,984 leaves, resulting in 12,783 net membership additions.

Audience Joins 14,767
Audience Leaves 1,984
Net Membership Additions 12,783
AUDIENCE DEVELOPMENT TAKEAWAY

A Growing Email Audience. More Opportunities to Connect.

This expanded the email audience alongside campaign and automation activity. These figures measure subscription membership changes, not necessarily distinct new people.

CASE STUDY CONCLUSION

The Takeaway.

Client 1's results show the complementary roles of campaigns and automation within one email marketing program.

01 / CAMPAIGNS

Communication at Scale

Scheduled campaigns delivered promotional communication at scale, supporting seasonal events, offers, and product discovery.

02 / AUTOMATION

Revenue Through Customer Journeys

Automated journeys contributed the majority of email-attributed revenue, with Abandoned Cart and Welcome Series leading the flow results.

03 / AUDIENCE DEVELOPMENT

Positive Subscription Growth

The email program also recorded positive net subscription membership growth during the reporting period.

COMBINED EMAIL PROGRAM RESULTS

Campaigns and Automation. One Connected Email Strategy.

Over the reporting period, that combination recorded more than $74,000 in Klaviyo-attributed revenue, alongside positive net email subscription growth.

$74,239.27
TOTAL KLAVIYO-ATTRIBUTED EMAIL REVENUE
12,783 NET SUBSCRIPTION MEMBERSHIP ADDITIONS
MEASUREMENT NOTE

Results cover email sends from October 1, 2025 through September 30, 2026, in the account's US/Eastern timezone, with send-attributed results counted through the reporting date of October 27, 2026. Monetary figures are USD and use the account's default conversion metric. Attributed revenue is not total store revenue, profit, or proof of incremental impact. Delivery counts represent messages, not unique people.

EMAIL MARKETING STRATEGY

Connecting Customer Behaviors With Email.

The email strategy combined customer behavior-based automation with relevant product communication, supporting shoppers from their first interaction through purchase.

01 / SUBSCRIBER JOURNEY

Joining the Email List

Welcome communications introduced new subscribers to the brand and created opportunities for product discovery.

02 / PRODUCT DISCOVERY

Viewing a Product

Browsing activity informed relevant follow-up communication, helping shoppers revisit products they had explored.

03 / CART RECOVERY

Abandoning a Cart

Cart abandonment messages created another opportunity to reconnect with shoppers before a purchase was completed.

04 / POST-PURCHASE

Completing a Purchase

Purchase activity informed the next stage of customer communication and supported a more connected email experience.

STRATEGIC FOCUS

Supporting More Considered Purchase Decisions.

Because electrical connection products can require more consideration than everyday impulse purchases, the strategy emphasized product relevance, compatibility information, practical benefits, and installation confidence.

Product Relevance Compatibility Practical Benefits Installation Confidence
ILLUSTRATIVE EMAIL PERFORMANCE

A Connected Strategy Across the Customer Journey.

Together, these activities generated a projected $186,450 in email-attributed revenue in this illustrative reporting scenario.

$186,450
PROJECTED EMAIL-ATTRIBUTED REVENUE

Illustrative scenario — not verified actual revenue.

EMAIL CAMPAIGN PERFORMANCE

Turning Product Education Into Purchasing Opportunities.

Campaigns combined practical product education with relevant purchasing opportunities, helping customers understand electrical connection solutions before making a decision.

ILLUSTRATIVE KLAVIYO-ATTRIBUTED REVENUE
$66,738

Revenue attributed to scheduled email campaigns in the illustrative scenario.

DELIVERED EMAILS
286,400

Messages delivered across the sample campaign program.

CAMPAIGN CONTENT STRATEGY

Education-Led Campaigns Built Around Real Applications.

Campaign themes addressed practical customer needs, helping connect product capabilities with relevant boating and outdoor applications.

01 / SEASONAL PREPARATION

Boat Preparation & Trolling Motors

Seasonal boat preparation and trolling motor setup.

02 / PRODUCT EDUCATION

12V, 24V & 36V Systems

Product education for different electrical connection systems.

03 / MARINE ELECTRONICS

Fish-Finder Wiring Solutions

Marine electronics and fish-finder wiring applications.

04 / OUTDOOR POWER

Kayak & Portable Power

Kayak power systems and portable outdoor power solutions.

05 / CUSTOMER GUIDANCE

Launches, Guides & Troubleshooting

New product launches, installation guides, and troubleshooting advice.

THE CAMPAIGN APPROACH

More Than Discounts. Practical Value at Every Touchpoint.

Rather than relying entirely on discount-led promotions, campaigns connected product features to practical outcomes: easier installation, cleaner wiring, and more dependable equipment connections.

Easier Installation Cleaner Wiring Dependable Connections

This approach helped position email as both a revenue channel and a customer education resource.

Measurement context: All campaign performance figures shown are illustrative scenario results, not verified actual business performance.

EMAIL AUTOMATION PERFORMANCE

Automation: Capturing High-Intent Demand.

Automated customer journeys generated the majority of email-attributed revenue in this illustrative scenario, connecting customer behaviors with timely and relevant follow-up communication.

ILLUSTRATIVE ATTRIBUTED REVENUE
$119,712

Revenue attributed to automated email journeys.

SHARE OF EMAIL-ATTRIBUTED REVENUE
64.2%

Share of combined campaign and automated flow revenue.

AUTOMATED EMAILS DELIVERED
60,700

Total messages delivered through automated journeys.

AUTOMATED JOURNEY BREAKDOWN

Revenue Across the Customer Lifecycle.

Five automated journeys supported customer engagement at different stages of the purchasing process, from first interaction through post-purchase communication.

Automated Journey Delivered Emails Illustrative Attributed Revenue
Abandoned Cart 18,400 $53,850
Welcome Series 9,600 $31,200
Browse Abandonment 14,200 $18,662
Post-Purchase Education 11,500 $10,000
Cross-Sell and Replenishment 7,000 $6,000
Total 60,700 $119,712
AUTOMATION TAKEAWAY

The Largest Revenue Contribution Came From Automated Journeys.

Abandoned Cart and Welcome Series were the leading automated journeys, together accounting for $85,050 in illustrative attributed revenue.

Browse Abandonment, Post-Purchase Education, and Cross-Sell and Replenishment extended communication across additional stages of the customer lifecycle.

Measurement note: All revenue and delivery figures represent an illustrative reporting scenario, not verified actual business performance. Attributed revenue should not be interpreted as total store revenue or incremental profit.

AUTOMATED JOURNEY 01

Abandoned Cart.

The abandoned-cart journey addressed shoppers who added products to their carts without completing checkout.

01 / PRODUCT BENEFITS

Reinforcing Product Value

Messages reinforced the practical benefits of products shoppers had already selected.

02 / INSTALLATION SUPPORT

Helpful Installation Resources

Installation resources helped shoppers find practical information before completing their purchases.

03 / CART RECOVERY

Returning to Saved Carts

Follow-up messages directed shoppers back to their saved carts to continue the checkout process.

CUSTOMER JOURNEY OBJECTIVE

Turning Purchase Interest Into Checkout Opportunities.

By combining product reassurance, installation guidance, and a clear path back to checkout, the abandoned-cart journey supported shoppers who had already demonstrated purchase intent.

AUTOMATED JOURNEY 02

Welcome Series.

The welcome series introduced new subscribers to the brand, explained the benefits of plug-and-play power systems, and guided customers toward relevant product categories and educational resources.

01 / BRAND INTRODUCTION

Introducing the Brand

Welcome communications introduced new subscribers to the brand and helped them become familiar with its product offerings.

02 / PRODUCT EDUCATION

Explaining Plug-and-Play Power

Educational messaging highlighted the practical benefits of plug-and-play power systems and their applications.

03 / GUIDED DISCOVERY

Connecting Customers to Products

Subscribers were guided toward relevant product categories and educational resources to support informed decisions.

CUSTOMER JOURNEY OBJECTIVE

Building Product Understanding From the First Interaction.

By combining brand introduction, product education, and guided discovery, the welcome series helped new subscribers explore relevant solutions as they began their customer journey.

Browse Abandonment

Browse abandonment delivered follow-up messages based on product interest. Relevant product information, compatibility guidance, and installation resources helped customers continue evaluating potential solutions.

Post-Purchase Education

Post-purchase emails provided setup guidance, installation resources, and product-care information. This helped extend the customer experience beyond the initial transaction and created opportunities to introduce complementary products.

Across all automated flows, the illustrative open rate was 45.2%, with a 7.1% click rate.

45.2%
Illustrative Open Rate
7.1%
Illustrative Click Rate

These figures are sample scenario metrics, not measured account performance.

Audience Development.

During the illustrative reporting period, the email audience recorded 10,200 joins and 1,740 leaves, resulting in 8,460 net subscription additions.

JOINS
10,200
LEAVES
1,740
NET SUBSCRIPTION ADDITIONS
8,460

Audience growth supported ongoing communication with prospective buyers, existing customers, and subscribers interested in specific outdoor power applications.

A longer-term opportunity is to segment customers by product interest, application, voltage requirements, and purchase history, where the necessary data is available.

The Takeaway.

Connect-Ease illustrates how email marketing can support a technically oriented ecommerce brand through a combination of product education, behavior-based automation, and relevant campaign messaging.

Campaigns create awareness around products and seasonal needs, while automated journeys provide additional opportunities to convert high-intent shoppers and support customers after purchase.

In this illustrative scenario, the combined program generated $186,450 in email-attributed revenue, with automated flows contributing 64.2% of the total.

ILLUSTRATIVE EMAIL-ATTRIBUTED REVENUE
$186,450
AUTOMATED FLOW CONTRIBUTION
64.2%

Measurement note: All performance metrics, dates, revenue figures, delivery counts, and subscriber growth figures in this draft are fictional placeholders for presentation purposes. Replace them with verified Klaviyo data before publishing. Attributed revenue is not total store revenue, profit, or proof of incremental impact.

Campaigns: turning product education into purchasing opportunities

Campaigns generated $66,738 in illustrative Klaviyo-attributed revenue from 286,400 delivered emails.

Across those sends, the sample program recorded:

Open rate 42.6%
Click rate 5.8%
Delivery rate 99.7%

Campaign themes included:

Seasonal boat preparation and trolling motor setup.
Product education for 12V, 24V, and 36V connection systems.
Marine electronics and fish-finder wiring solutions.
Kayak power systems and portable outdoor power.
New product launches, installation guides, and troubleshooting advice.

Rather than relying entirely on discount-led promotions, campaigns connected product features to practical outcomes: easier installation, cleaner wiring, and more dependable equipment connections.

This approach helped position email as both a revenue channel and a customer education resource.

Automation: capturing high-intent demand

Automated flows generated $119,712 in illustrative attributed revenue, representing 64.2% of the combined campaign and flow total.

Automated journey Delivered emails Illustrative attributed revenue
Abandoned Cart 18,400 $53,850
Welcome Series 9,600 $31,200
Browse Abandonment 14,200 $18,662
Post-Purchase Education 11,500 $10,000
Cross-Sell and Replenishment 7,000 $6,000
Total 60,700 $119,712

Abandoned Cart

The abandoned-cart journey addressed shoppers who added products to their carts without completing checkout. Messages reinforced the product's practical benefits, highlighted installation resources, and directed shoppers back to their saved carts.

Welcome Series

The welcome series introduced new subscribers to the brand, explained the benefits of plug-and-play power systems, and guided customers toward relevant product categories and educational resources.

Browse Abandonment

Browse abandonment delivered follow-up messages based on product interest. Relevant product information, compatibility guidance, and installation resources helped customers continue evaluating potential solutions.

Post-Purchase Education

Post-purchase emails provided setup guidance, installation resources, and product-care information. This helped extend the customer experience beyond the initial transaction and created opportunities to introduce complementary products.

Across all automated flows, the illustrative open rate was 45.2%, with a 7.1% click rate.

Open rate
45.2%
Click rate
7.1%

These figures are sample scenario metrics, not measured account performance.

Audience Development

During the illustrative reporting period, the email audience recorded 10,200 joins and 1,740 leaves, resulting in 8,460 net subscription additions.

Joins
10,200
Leaves
1,740
Net subscription additions
8,460

Audience growth supported ongoing communication with prospective buyers, existing customers, and subscribers interested in specific outdoor power applications.

A longer-term opportunity is to segment customers by product interest, application, voltage requirements, and purchase history, where the necessary data is available.

The Takeaway

Connect-Ease illustrates how email marketing can support a technically oriented ecommerce brand through a combination of product education, behavior-based automation, and relevant campaign messaging.

Campaigns create awareness around products and seasonal needs, while automated journeys provide additional opportunities to convert high-intent shoppers and support customers after purchase.

In this illustrative scenario, the combined program generated $186,450 in email-attributed revenue, with automated flows contributing 64.2% of the total.

$186,450
64.2%

Measurement note: All performance metrics, dates, revenue figures, delivery counts, and subscriber growth figures in this draft are fictional placeholders for presentation purposes. Replace them with verified Klaviyo data before publishing. Attributed revenue is not total store revenue, profit, or proof of incremental impact.